What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    HELP... My form is not updating

    Asked by call4angel on September 20, 2012 at 12:19 PM


    I made some text changes to my form and saved (plus auto save is on) but when I refresh/view the form on my website, the changes have not taken effect.

    How do I resolve this?


    Thanks & Have a Great Day!


    Page URL:

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    Answered by moonzkie on September 20, 2012 at 12:26 PM


    Can you please change the URL in your embed code on your website from:




    Please let us know if the problem you're experiencing still persists after this change.


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    Answered by call4angel on September 20, 2012 at 12:30 PM

    Wow that was lightening fast response time!!!


    It works perfect - Thanks!

    Blessings & Best Regards,


  • Profile Image

    Answered by moonzkie on September 20, 2012 at 12:32 PM

    We're glad to be of help, if you have questions feel free to contact us.

    Thanks for using JotForm!