HELP... My form is not updating

  • Profile Image
    call4angel
    Asked on September 20, 2012 at 12:19 PM

    Hello,

    I made some text changes to my form and saved (plus auto save is on) but when I refresh/view the form on my website, the changes have not taken effect.

    How do I resolve this?

     

    Thanks & Have a Great Day!

    Angela

  • Profile Image
    moonzkie
    Answered on September 20, 2012 at 12:26 PM

    Hi,

    Can you please change the URL in your embed code on your website from:

    http://form.jotform.com/jsform/xxxxxxxxxx"...

    to:

    http://www.jotform.com/jsform/xxxxxxxxxxx"...

    Please let us know if the problem you're experiencing still persists after this change.

    Thanks.

  • Profile Image
    call4angel
    Answered on September 20, 2012 at 12:30 PM

    Wow that was lightening fast response time!!!

     

    It works perfect - Thanks!

    Blessings & Best Regards,

    Angela.

  • Profile Image
    moonzkie
    Answered on September 20, 2012 at 12:32 PM

    We're glad to be of help, if you have questions feel free to contact us.

    Thanks for using JotForm!