Form content persisting between page loads

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    ShannonMcDoougall
    Asked on December 11, 2017 at 04:25 PM

    Hello.  Love your platform.  If an app user fills in content into the form fields and there is no submit button, will that information still be there when they return to the app or does it clear every time they exit.


    thank you

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    aubreybourke
    Answered on December 11, 2017 at 05:51 PM

    If a user fills out a form and doesn't submit the data it will not persist between loads of the form. So the next time the form is loaded,  it will be empty.

    If you need the data to persist temporarily you can use the auto fill feature. It will store the input in the browser only. Note that you wont be able to access this information unless it is submitted.

    How-to-Enable-Auto-Fill-on-Forms

    Another option you have is using an edit link. This requires a submit button. Using the edit link will allow the customer to change their submission later. And you will be able to access this info as it was submitted.

    How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Hope that helps! 

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    ShannonMcDoougall
    Answered on December 11, 2017 at 05:58 PM

    thank you for your response.  So there is no way for the data to stay on the form like a journal?  Is there an option or a way to do that?

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    Marvih
    Answered on December 11, 2017 at 07:16 PM

    There is a way by using session data you can use the guide on this link https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later.

    But session data will expire within 3 months if not submitted.

    You can also edit the submitted data as what my colleague recommended. Guide is on the link below.

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date


    Let us know if you need further help.

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    ShannonMcDoougall
    Answered on December 11, 2017 at 07:39 PM

    Great!!  Thank You :)