Paypal pro with Website Payments Standard Account

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    Asked on September 20, 2012 at 01:32 PM

    Support for Brazilian.

    I have a Business account with PayPal Website Payments Standard to Brazil, and is connected to my form with API Key


    Paypal says I can receive payments worldwide,

    but when you make a purchase with Paypal Sandbox testing, with a U.S. account, I get this error: Merchant country unsupported.

    Now I have a doubt, Paypal Pro JotForm works to worldwide? even though my paypal account say yes?

    at the moment I'm only interested in selling to my country BRAZIL, is it possible? you would like to test my form?

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    Answered on September 20, 2012 at 02:38 PM

    Our integration is able to work only with real API keys, Paypal Sandbox is only inttended for testing puposes.

    That is why you cannot use our Paypal integration with Sandbox.


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    Answered on September 20, 2012 at 10:27 PM

    No, I used an API key from my real PayPal Website Payments Standard account that connected to form, but now I'm worried, because:
    A customer made ​​a purchase a few minutes with a credit card here even from Brazil and sent me a picture with that same mistake Merchant country unsupported.

    Can I work on my form paypal pro for Brazil?

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    Answered on September 20, 2012 at 10:46 PM

    You need to speak with Paypal directly, so they can answer this question

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    Answered on September 21, 2012 at 01:08 PM

    my paypal account this all ok
    so that even tested the paypal button and it works:

    the problem is that the JotForm integrated with paypal pro!, I repeat:
    everything is ok with my account and API key is already tested.

    I need to receive payments from Brazil = /

    please my form should already be working what is missing?

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    Answered on September 21, 2012 at 02:08 PM


    Unfortunately, Direct Payment using Paypal Website Payments Pro accounts is not supported in countries other than US, UK and Canada.

    This means that you cannot use Paypal Pro tool for you form. I suggest that you suggest to the ordinary Paypal tool to accept payments for your business.

    For more information about Paypal Website Payments Pro Regional Differences, click here.

    Hope this clears your issue.

    Thank you!