What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't get the right form to upload to site

    Asked by dreadsclothing on September 20, 2012 at 01:43 PM

    I modified the jotform in our account. then grabbed the code and uploaded to the site we want it on...(deleted the old one and added the new embed code). However the site after refreshing it, still shows the old form. I did this about 5x and no difference.

    Help please!

    Page URL:

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    JotForm Support

    Answered by Rodjit on September 20, 2012 at 02:17 PM

    Hi dreadsclothing,

    Clearing your page cache and refreshing your page would help.

    Here is what I see on your webpage:


    Is this suppose to be the right form or no?



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    Answered by jeanettebmz on September 20, 2012 at 03:08 PM
    Can you please let us know what is the URL link of your new form?