What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded, now my forms are not showing up.

    Asked by kdzine on September 20, 2012 at 03:33 PM

    After upgrading my forms have disappear ed

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    JotForm Support

    Answered by Mike_T on September 20, 2012 at 04:21 PM

    Thank you for contacting us.

    I have activated your account, so forms are visible now. However, it is still marked as Free and needs to be upgraded in order to receive more payments.

    If you recently upgraded your account, please provide us with the order reference ID and your email in the order.