Not receiving email Notifications when the form is submitted

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    sachaanimation
    Asked on December 12, 2017 at 02:54 AM

    hello i don't receive by mail the request from the customers

    how can i fix it?

    thank u

    M.TUIL

  • Profile Image
    BJoanna
    Answered on December 12, 2017 at 03:32 AM

    If I understood you correctly, you are not receiving the emails when your form is submitted. 

    You are not receiving email because you did not set an email Notification inside of your form. You only created an Autoresponder email

    1513067287emails.JPG 

    If you want to receive an email when your form is submitted you have to create an Email Notification. inside of this guide, you can find how to do it:

    Setting up Email Notifications

    Feel free to contact us if you have any other questions.