How can I view form submissions?

  • Profile Image
    SharonGerrard
    Asked on December 12, 2017 at 06:04 AM

    When I try to view form submissions the fields are all blank. Why is this?

    I have over 40 submissions and cannot see any of the data? My colleagues who have access can see everything.

  • Profile Image
    Sabbir
    Answered on December 12, 2017 at 08:13 AM

    Sorry for the inconvenience.

    It seems the forms are shared with you.

    Can you try unchecking the "Store my data only in Europe" option from your account settings?

    Go to: https://www.jotform.com/myaccount/data

    1513084401europedata.jpg

    Let us know if it works for you or not.

  • Profile Image
    SharonGerrard
    Answered on December 12, 2017 at 09:03 AM

    Yes, that worked.

    Thank you!