I made some changes in the form but they are not saved

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    claudiaserna
    Asked on December 12, 2017 at 09:00 AM

    Buenas tardes hice un formulario hace un tiempo y ahora he incorporado algunos cambios, pero no se guardan en el nuevo formulario.

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    Welvin
    Answered on December 12, 2017 at 10:13 AM

    Do you still see the changes in the form builder? Or you mean you have already lost them? Please try checking your revision history if you have lost the changes. You should be able to retrieve it there.

    https://www.jotform.com/help/294-How-to-View-Form-Revision-History 

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    claudiaserna
    Answered on December 12, 2017 at 10:43 AM

    Veo los cambios, pero cuando voy a BLOGGUER para copiar el enlace y posteriormente lo pego en mi pagina de JIMDO, me sigue saliendo el anterior, el que no tiene los cambios.

    -----Mensaje original-----
    De: "JotForm"
    Enviado: Tuesday, December 12, 2017 10:13am
    Para: info@claudiaserna.es
    Asunto: Re: No se guardan los cambios
    A new response has been received:[ ]( //www.jotform.com )
    Answered by Welvin

    Do you still see the changes in the form builder? Or you mean you have already lost them? Please try checking your revision history if you have lost the changes. You should be able to retrieve it there.
    [ https://www.jotform.com/help/294-How-to-View-Form-Revision-History ]( https://www.jotform.com/help/294-How-to-View-Form-Revision-History )
    [ View this thread on browser » ]( http://www.jotform.com/answers/1320712-No-se-guardan-los-cambios ) [ Unsubscribe Thread ]( http://www.jotform.com/answers/1320712-No-se-guardan-los-cambios?k=03cac95d337b9bd495e20e57f36aea94&unsubscribe= )1513091622

    ...
  • Profile Image
    Welvin
    Answered on December 12, 2017 at 11:03 AM

    Perhaps you are viewing a cached version of the page? Please try clearing your browser cache;

    https://support.google.com/chrome/answer/95582?hl=en 

    https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

    Also, make sure to have the correct embed codes of the form on the page. If you are working on two different forms, make sure that you have the correct form ID.

    Would you mind sharing us the page? This way, we can inspect what's wrong there. 

  • Profile Image
    claudiaserna
    Answered on December 12, 2017 at 03:43 PM

    Ya se ha solucionado, no se como, pero ya me ha copiado el formulario completo.

    Muchas gracias por vuestro excelente servicio.

    -----Mensaje original-----
    De: "JotForm"
    Enviado: Tuesday, December 12, 2017 11:03am
    Para: info@claudiaserna.es
    Asunto: Re: I made some changes in the form but they are not saved
    A new response has been received:[ ]( //www.jotform.com )
    Answered by Welvin

    Perhaps you are viewing a cached version of the page? Please try clearing your browser cache;
    [ https://support.google.com/chrome/answer/95582?hl=en ]( https://support.google.com/chrome/answer/95582?hl=en )
    [ https://support.mozilla.org/en-US/kb/how-clear-firefox-cache ]( https://support.mozilla.org/en-US/kb/how-clear-firefox-cache )
    Also, make sure to have the correct embed codes of the form on the page. If you are working on two different forms, make sure that you have the correct form ID.
    Would you mind sharing us the page? This way, we can inspect what's wrong there.
    [ View this thread on browser » ]( http://www.jotform.com/answers/1320712-I-made-some-changes-in-the-form-but-they-are-not-saved ) [ Unsubscribe Thread ]( http://www.jotform.com/answers/1320712-I-made-some-changes-in-the-form-but-they-are-not-saved?k=03cac95d337b9bd495e20e57f36aea94&unsubscribe= )1513094600

    ...
  • Profile Image
    Mike_G
    Answered on December 12, 2017 at 05:08 PM

    Thank you for confirming that your form now works. The issue was escalated to our developers earlier and it was fixed quickly right after. If you have other questions or concerns, please feel free to contact us again anytime.