Payment Response Feild not showing in Email Notifications

  • Profile Image
    Asked on September 20, 2012 at 06:38 PM

    Dear Customer Service

    When we are receiving submitted forms via email it is not showing the response for the feild "Is this a Paying or Non-Paying Event".  However, when logged into the JotForm account the Payment Option shows.

    Please Advise

    Kind Regards


  • Profile Image
    Answered on September 20, 2012 at 07:49 PM

    Can you please delete the current email alert and setup a fresh new one?

    Please follow this guide in order to know how to delete your current email notification