Why I cannot see the credit card numbers submitted on my form?

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    tahoestu
    Asked on December 12, 2017 at 11:57 AM

    Why cant I view the complete credit card number in my reports

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    Ardian_L
    Answered on December 12, 2017 at 12:16 PM

    Hi,

    According to our Terms of Use, you can not require Credit Card information in the form.You need to immediately modify the form or delete it. Otherwise your account will be suspended if you don't do this immediately. 

    Please use valid payment methods which are offered by JotForm.

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    tahoestu
    Answered on December 12, 2017 at 02:43 PM
    I have remove credit card fields

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    Kevin_G
    Answered on December 12, 2017 at 03:47 PM

    As  explained by my colleague above, payment integrations are required to process payments through JotForm forms, you will find them here: https://apps.jotform.com/category/payment_processing 

    This chapter from our guide will also help you with the needed information about payments on JotForm forms: https://www.jotform.com/help/chapter-7-Payment+Forms 

    Your account is currently active and it should be working, if you have questions, please let us know. 

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    tahoestu
    Answered on December 12, 2017 at 04:43 PM
    OK now I understand

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