Changes & Edits on Forms not Showing up in Preview

  • MiamiContainer
    Asked on December 12, 2017 at 2:16 PM

    Hi there!

    None of my changes and edits on my forms show up when i preview them. At first it would just take like 30 mins or more now its not at all for hours changing. Please help!

  • David JotForm Support Manager
    Replied on December 12, 2017 at 3:41 PM

    I just cleared your forms cache, and checked the edit version vs the Preview version, and they both look the same:

    1513111227previewvsedit Screenshot 10

    Please check again, and let us know if the issue persist.

  • MiamiContainer
    Replied on December 12, 2017 at 4:20 PM

    Im not currently working on that form. However there is a problem with all of my forms. When you make changes they never update on the preview. When you cleared the cache it worked then when i made a change again it didn't. Ive attached another form I'm started. The hidden field will not display when the corresponding values are entered. 

    https://form.jotform.com/73454095597166

  • David JotForm Support
    Replied on December 12, 2017 at 6:24 PM

    This should now be fixed.  Form updates should now be shown immediately after they are made.  Let us know if they are still not shown on your end and we will be happy to have another look.