- ashevilledogcoAsked on December 12, 2017 at 02:55 PM
I need to be able to go back into my submissions to look at the info recorded and when I click on the search icon and type in the person's name who submitted the form it always comes up as no results found even though I can find the submission by manually scrolling back. On my desktop, I'm able to search by name.
- JotForm SupportBDAVIDAnswered on December 12, 2017 at 04:09 PM
If you want to search submission through a pc, please check this guide: https://www.jotform.com/help/450-How-to-Search-a-Submission-from-the-Submissions-Page
If you need to do it from a iPhone mobile device, please go to the iTunes to install the app: https://itunes.apple.com/app/jotform/id342896040?mt=8
- Todd SlepakoffAnswered on December 12, 2017 at 04:13 PM
I have the app on my phone. It is a galaxy8. No matter what name I search it always comes back with no response. It does work on computer just not my phone.
- JotForm SupportBDAVIDAnswered on December 12, 2017 at 05:44 PM
The issue is reproducing in my mobile app too. I have forwarded this to our back-end team. You will be updated via this thread when the issue gets fixed.