JotForm Mobile App: for Android devices is not searching submissions.

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    ashevilledogco
    Asked on December 12, 2017 at 02:55 PM

    I need to be able to go back into my submissions to look at the info recorded and when I click on the search icon and type in the person's name who submitted the form it always comes up as no results found even though I can find the submission by manually scrolling back. On my desktop, I'm able to search by name.

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    BDAVID
    Answered on December 12, 2017 at 04:09 PM

    If you want to search submission through a pc, please check this guide: https://www.jotform.com/help/450-How-to-Search-a-Submission-from-the-Submissions-Page 

    If you need to do it from a iPhone mobile device, please go to the iTunes to install the app: https://itunes.apple.com/app/jotform/id342896040?mt=8 

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    Todd Slepakoff 
    Answered on December 12, 2017 at 04:13 PM

    I have the app on my phone. It is a galaxy8. No matter what name I search it always comes back with no response. It does work on computer just not my phone. 

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    BDAVID
    Answered on December 12, 2017 at 05:44 PM

    The issue is reproducing in my mobile app too. I have forwarded this to our back-end team. You will be updated via this thread when the issue gets fixed.