Form is showing an error message

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    instructorondemand
    Asked on December 12, 2017 at 02:57 PM

    This is what is says on the form:

        This form is currently in testing mode.

    If you are the form owner and happy with the result, you can put this form into production by upgrading your account here.

    If you are a visitor, don't fill out this form!

     

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    Sabbir
    Answered on December 12, 2017 at 03:01 PM

    Hello, are you sure you are using our Jotform's service in your website?

    What I am seeing is that you have coffecup.com link in your account update link.

    Please check.

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    instructorondemand
    Answered on December 12, 2017 at 03:05 PM

    I am using coffecup just for the build of the site. 

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    Sabbir
    Answered on December 12, 2017 at 03:10 PM

    Please send us your form url so we can check.

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    Sabbir
    Answered on December 12, 2017 at 03:39 PM

    I saw your form link.

    But the website url that you have provided in your thread was: http://leasidedriving.com/register.html

    The form that has been embedded in that website is not this form: https://form.jotform.com/20450804223

    The link of the form used in that website is: http://leasidedriving.coffeecup.com/forms/test%20form/

    There is no Jotform form used in that website.

    If the website url is different than the one you have provided, then please provide us the correct website url where your Jotform has been embedded.

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    instructorondemand
    Answered on December 12, 2017 at 04:08 PM

    the website that the form is on is: http://leasidedriving.com/register.html 

    the link of the form is:

    http://leasidedriving.coffeecup.com/forms/test%20form/ 


    Just wanted to remove the error message

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    Sabbir
    Answered on December 12, 2017 at 04:47 PM

    Please check the following screenshot of the forms and compare them:

    1. The current form that is embedded in your website with the url: http://leasidedriving.coffeecup.com/forms/test%20form/

    look like this:

    1513114955clform1.jpg

    2. The form that is associated with your Jotform account which has the url: https://form.jotform.com/20450804223

    look like this:

    1513115103clform2.jpg

    You can see both the form and the form url are different.

    The form currently embedded in the website is created with coffecup.

    If you want to use your Jotform, you need to embed it instead of the existing one.

    Please follow this link to know how you can add your Jotform into your webpage:

    https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    Let us know for further assistance.