Jot Form Preview not updating

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    RWPerez
    Asked on December 12, 2017 at 03:27 PM

    My current form build is fine it was working then stopped working and will not update.

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    dima_n
    Answered on December 12, 2017 at 03:45 PM

    Try to refresh your browser page and clear cache files.

    In case the problem won't disappear, send screenshots of the screen when an error occurs. Thus I can help you.

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    RWPerez
    Answered on December 12, 2017 at 03:49 PM

    Build mode1513111702build mode.png

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    RWPerez
    Answered on December 12, 2017 at 03:51 PM

    Preview mode:1513111792SS1.png

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    RWPerez
    Answered on December 12, 2017 at 03:57 PM

    Thanks, I've noticed this problem with Firefox, it loads fine with IE and Chrome. Don't think it ever did that on Firefox before. Thanks for the help.

    Side note. This captcha is super annoying

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    RWPerez
    Answered on December 12, 2017 at 04:08 PM

    Now it doesn't update my "Saved Changes" on the preview.

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    Kevin_G
    Answered on December 12, 2017 at 06:14 PM

    @RWPerez, 

    We were experiencing an issue and changes were not showing up on preview mode, this was identified, reported to our back-end team and it was quickly resolved. 

    May you please check your form now? 

    This guide will also help you clearing your forms cache from your JotForm account: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    Please let us know if the issue persists.