Changes to forms not appearing on the website.

  • Profile Image
    SkyOTR
    Asked on September 20, 2012 at 10:48 PM

    The changes also don't appear when I 'preview' the form. Just the uneditied version. I have tried a couple of solutions I've read here, but nothing works. Is this lag? I use the paid premium version so wouldn't expect these sort of issues. 

    Please let me know how to resolve this! :(

    Thanks,

    Sky.

  • Profile Image
    jeanettebmz
    Answered on September 20, 2012 at 11:02 PM

    Hi, I see the current embedded code of your form is :

    <iframe allowtransparency="true" src="http://form.jotform.co/form/22318276472859" frameborder="0" style="width:100%; height:1102px; border:none;" scrolling="no">

    Can you please try modifying what it is in bold?  I also noticed that the submit button is not showing ,  you might try to modify the height or set scrolling to yes

    <iframe allowtransparency="true" src="http://www.jotform.co/form/22318276472859" frameborder="0" style="width:100%; height:1102px; border:none;" scrolling="yes">

  • Profile Image
    jeanettebmz
    Answered on September 20, 2012 at 11:05 PM

    Also, the solution above will work if this form link reflect the changes

  • Profile Image
    SkyOTR
    Answered on September 20, 2012 at 11:14 PM

    The link you posted did not reflect the changes, however, the solution did work! So thankyou! :D

    Very fast and effective support, much appreciated! :)

    Sky.

  • Profile Image
    jeanettebmz
    Answered on September 20, 2012 at 11:23 PM

    Thank you for your opinion about our service.

    Cheers!