Why the hidden approval field is not showing on our form?

  • Profile Image
    Asked on December 12, 2017 at 07:01 PM
  • Profile Image
    Answered on December 12, 2017 at 07:53 PM

    Can you please share to us the form URL or Form ID so we can check https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    Looking forward for your response.

  • Profile Image
    Answered on December 12, 2017 at 09:08 PM

    Hi Jed, 

    Here is the form link https://form.jotform.me/62027079664460 form ID 62027079664460 and all other forms we have like this one https://form.jotform.me/systEmise/bring-out-permit.

    Thank you.

  • Profile Image
    Answered on December 12, 2017 at 10:18 PM

    Thanks for the response.

    I've cloned this form 62027079664460 and found that you are using the Hidden box widget. This widget will not be displayed on your form as it is used to collect data like browser version etc. and also use to pre-fill a hidden data which you can then use when pre-populating fields.

    What I suggest is that you replace the field with a drop down field listed with all the approver's name.


    Now, edit your email template to show the {edit_link} parameter, you can then use this to edit the submitted form for approval purposes.


    When a sender submits a form, you should see an edit link like in my sample the screenshot below:


    When editing a submitted form in the submission page, you should now be able to see the approval button like in this:


    I hope this helps but let me know if you have any questions.

  • Profile Image
    Answered on December 13, 2017 at 02:57 AM

    We know it's a hidden field but it should appear when we edit the form so we can fill and approved the form. Now it's not appearing anymore. Help!

  • Profile Image
    Answered on December 13, 2017 at 06:56 AM

    Yes your understanding it correct. If you have added a field and its hide it, it should be displayed when you edit the submission record.

    I did test this issue in your form and I am unable to replicate the issue you are reporting. Your form has three hidden fields  "Status, Approver's Name and Date" and its visible when the submission is edited. Please check the screenshot below:


    I would suggest you to please test your form again and get back to us if the issue persists. I would also suggest you to please share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post:   https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.