Thank you page of a long form on Wix is displaying at the bottom

  • Profile Image
    Gobooth
    Asked on December 12, 2017 at 08:38 PM

    Here's my beef with the form on a single page: it's the thank you page.

    See, I'm using wix, and I'm embedding your form on my page. with my long form, my wix page becomes very long. Upon submission, this very long page (frame) we're on get's redirect to my thank you page. - Except my thank-you page loads at the top of the frame and we're still at the bottom. it looks like nothing happens... but if you scroll up, the page did load.

    is there a way to fix that?

  • Profile Image
    Kiran
    Answered on December 12, 2017 at 08:54 PM

    I have checked your JotForm and see that the Thank you page is being redirected to a different web page. As I tested the cloned form on my test Wix webpage, the Thank you page is displaying normally without any issue.

    Please let us know if we can send a test submission to your form on the web page so that we can try to replicate the issue at our end and assist you further.

    Thanks!