Nothing is being saved on the form builder!

  • Profile Image
    MiamiContainer
    Asked on December 13, 2017 at 10:11 AM

    Nothing i do is being saved. I go to make conditional statements and when i click save it doesnt save. Even on basic form changes the auto save function is not working right. 

    I have been having not stop issues with things not saving and changes not showing up in preview. I really want to upgrade to the gold package but this is turning me off. 

  • Profile Image
    Kevin_G
    Answered on December 13, 2017 at 11:40 AM

    I can see you were experiencing the issue yesterday as per  this thread: https://www.jotform.com/answers/1321122 

    We were experiencing problems with the forms saving updates, but that was already fixed. 

    I have just tested the issue and I can see the changes are saving without any problem on my end, I have already cleared your forms cache and I would also kindly recommend you to try making any change using incognito mode. 

    If possible, please also try using a different browser or computer, using a different network will also help if there is something blocking the JotForm resources. 

    If the problem persists, please let us know.