I'm having an issue with duplicate booking

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    kf1985
    Asked on December 13, 2017 at 10:15 AM
    Hi, I'm also having an issue with duplicate bookings, where some people have only booked one room but there is more than one submission coming through. There is quite a high volume of traffic on this form, is this affecting it? Thank you
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    John_Benson
    Answered on December 13, 2017 at 10:18 AM

    Hello,

    Please try adding a Captcha field to your form to avoid duplicate submissions. Here's a guide that you can follow: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    If the issue still persists, please let us know so we can investigate it further.

    Thank you.