About 1 in 30 of my customers are having trouble with my JotForms skipping the payment page and going straight to the reply that thanks them for their

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    Asked on December 13, 2017 at 12:14 PM
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    Answered on December 13, 2017 at 01:55 PM

    You have few forms in your account, can you please name the form in question so we can inspect it here?

    Also, do you have any information about what browser and device the user's are using?

    We would greatly appreciate if you can provide these information.

    We'll wait for your reply.