Why is my account showing up as free instead of premium?

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    Asked on September 21, 2012 at 09:04 AM

    Hi I purchased the premium upgrade account a few days ago but for whatever reason it's still showing up as the free account underneath my account instead of the Premium.  why isnt this changing?

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    Answered on September 21, 2012 at 09:50 AM


    Could you please provide me with the order reference number?

    Thank you.

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    Answered on September 21, 2012 at 09:59 AM


    Your account has been upgraded.  Thanks for letting us know about this and feel free to contact us if you need further assistance!