- bkantoAsked on December 13, 2017 at 03:19 PM
I saw the discount for the Bronze Plan, so I decided to upgrade. I did, but instead of the half price I was billed $19.
- JotForm SupportBJoannaAnswered on December 13, 2017 at 04:45 PM
The discount is available only for yearly and bi-yearly subscriptions. You selected monthly option and because of that, you were billed for the full price of $19.
If you want we can downgrade your account back to the Free plan and refund your payment. After your account is set back to the Free plan you can upgrade your Bronze yearly of bi-yearly plan, with 50% discount.