How to remove the branding text that appears at the bottom of the form

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    rtolmach
    Asked on December 13, 2017 at 03:51 PM

    Hi


    A bit of  jotform branding appears at bottom of embedded form. Just a bit of the text. See the petition at https://fanatics-books.myshopify.com/

  • Profile Image
    jonathan
    Answered on December 13, 2017 at 05:08 PM

    You can remove/disable the branding option so it will not appear on your forms. You can do this in your account SETTINGS page https://www.jotform.com/myaccount/settings

    1513202816zzz 2017-12-14 06.05.24.png

    Uncheck the JotForm Branding option.

    Let us know if this did not work.

  • Profile Image
    rtolmach
    Answered on December 13, 2017 at 07:43 PM
    Hi Jotform

    Thanks for the quick reply.

    It did not work.

    I just did that. See this image:

    I do not see the branding on the edit page:
    https://www.jotform.com/build/73466233484158



    However, it still appears below the submit button on the preview page:
    https://www.jotform.com/build/73466233484158#preview


    And a sliver of it still appears on the embedded page:
    https://fanatics-books.myshopify.com/


    Thanks
    Robert



    ...
  • Profile Image
    Jed_C
    Answered on December 13, 2017 at 09:07 PM

    Thanks for the response.

    I looked into your form and tested a submission but I didn't see any Jotform branding. Please check my screenshots below.

    Form view:

    1513217077branding.png

    Test submission:

    1513217109branding2.png


    Kindly send us a screenshot so we can see how it looks from your end. I'm unable to view the image from the URL you've provided. Please follow this guide https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum on how to attach a screenshot with your reply.

    Looking forward for your response.

  • Profile Image
    rtolmach
    Answered on December 13, 2017 at 10:43 PM
    It is now gone.
    A mystery.

    Another issue with the appearance of a different form.
    Please see https://www.jotform.com/build/73467839584172/settings/emails#preview (screen grab below)
    Why is the field for “upload a logo” indented? How do I make it left-align with the fields above it?

    Thanks!




    ...
  • Profile Image
    Mike_G
    Answered on December 14, 2017 at 02:38 AM

    Thank you for confirming that the issue you initially posted in this thread is now fixed.

    With regards to your most recent concern, I have moved it to new thread considering it is a different topic.

    Please click this link to go to that thread. Thank you for understanding.