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rtolmachAsked on December 13, 2017 at 3:51 PM
Hi
A bit of jotform branding appears at bottom of embedded form. Just a bit of the text. See the petition at https://fanatics-books.myshopify.com/
Page URL: https://fanatics-books.myshopify.com/ -
jonathanReplied on December 13, 2017 at 5:08 PM
You can remove/disable the branding option so it will not appear on your forms. You can do this in your account SETTINGS page https://www.jotform.com/myaccount/settings
Uncheck the JotForm Branding option.
Let us know if this did not work.
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rtolmachReplied on December 13, 2017 at 7:43 PMHi Jotform
Thanks for the quick reply.
It did not work.
I just did that. See this image:
I do not see the branding on the edit page:
https://www.jotform.com/build/73466233484158
However, it still appears below the submit button on the preview page:
https://www.jotform.com/build/73466233484158#preview
And a sliver of it still appears on the embedded page:
https://fanatics-books.myshopify.com/
Thanks
Robert
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Jed_CReplied on December 13, 2017 at 9:07 PM
Thanks for the response.
I looked into your form and tested a submission but I didn't see any Jotform branding. Please check my screenshots below.
Form view:
Test submission:
Kindly send us a screenshot so we can see how it looks from your end. I'm unable to view the image from the URL you've provided. Please follow this guide https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum on how to attach a screenshot with your reply.Looking forward for your response.
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rtolmachReplied on December 13, 2017 at 10:43 PM
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Mike_G JotForm SupportReplied on December 14, 2017 at 2:38 AM
Thank you for confirming that the issue you initially posted in this thread is now fixed.
With regards to your most recent concern, I have moved it to new thread considering it is a different topic.
Please click this link to go to that thread. Thank you for understanding.