- JotForm SupportdavidAnswered on December 13, 2017 at 06:29 PM
Your account was suspended due to requesting social security numbers through forms. We do allowing for collecting such details but only in very limited circumstances. For more information, please see the following thread:
If you would like, we can remove the social security number field from the form and activate your account.
- BrandonAnswered on December 13, 2017 at 06:49 PM
i actually didn't have a social security request form on there. the purpose of my form was to register groups. I didn't give them an option to put a social in the space. If something looked like that, I apologize. but there's no reason for me needing to request that information on the form.
But yes, please. please restore my form and my account. Thanks
- BrandonAnswered on December 13, 2017 at 06:53 PM
I saw the email that had the attachment with the information requested. That might of been a form I didn't through with because I did give anyone that form to fill out. I used a LR Group Registration form I created. Please let me know when you restore the account. thanks
- JotForm SupportKevin_GAnswered on December 13, 2017 at 08:35 PM
I can see the thread where a screenshot of the SSN field was provided, it's here: https://www.jotform.com/answers/1322661
I have also checked your account and it is currently active, the SSN field has been removed from your forms too.
If you have questions, let us know.
- Deb HellmanAnswered on January 07, 2018 at 09:32 AM
My account has been suspended after trying to reset the password. Please help.
- JotForm SupportNik_CAnswered on January 07, 2018 at 11:16 AM
We attended your thread here: https://www.jotform.com/answers/1341273
Please use it for all future reference.