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audiopodAsked on December 13, 2017 at 8:00 PM
Hello Support.
I have been using Jotform for 10 years now with great success, however for the past few months the submissions have stopped coming through to my email.
i have tried various fixes including changing the recipient email. But with no luck.
My form: https://www.jotform.com/build/72741623664863
Account type: BRONZE
User name: audiopodI tried changing the SMTP settings but this did not work
I have recently changed the recipient email to a gmail account audiopodadelaide@gmail.com
Please take a look at my account and advise what is going wrong.
Regards,
Hamish McAdam
Audiopod -
MarvihReplied on December 13, 2017 at 9:37 PM
I checked you email history and I have seen a few email sent to "admin@audiopod.com.au"
Have you already checked the Trash/Archive folder?
In your Email Notification, Can you please try using "noreply@jotform.com" or "noreply@formresponse.com"
We will wait for your response.