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MarkHebertAsked on December 14, 2017 at 5:39 AM
I paid for an annual plan in October. I am interested in upgrading. If I do, how much will I be charged initially? Will I be charged the full amount at the upgrade price, or the difference between what I paid in October, and what the new plan costs?
Mark
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Ardian_LReplied on December 14, 2017 at 7:52 AM
Hi,
Yes, you can upgrade your subscription, and our payment processor will automatically charge you only the prorated difference between the plans, minus the days that were already used.
You can change your subscription by following this guide:
https://www.jotform.com/help/331-How-to-Upgrade-My-Account
Please let us know if you have any other question.