- HishamAsked on December 14, 2017 at 09:10 AM
To whom this may concern,
I hope you are doing great. I have a urgent matter that is for a friend and I would really appreciate your help on this asap. My friend purged the wrong items on his jetform site, and it is essential that they recover the items. They were purged on the 11th, and I understand as per your forums, that you can not recover purged items, but we would appreciate your help significantly on this as it is an emergency. Please any help is appreciated and I will reply back with more details if needed. Thanks for your time in advance, and wish you have a great day.
- JotForm SupportJohn_BensonAnswered on December 14, 2017 at 11:26 AM
You're correct, purged forms cannot be recovered.
Please provide the account username or email registered to the account so we can further check it. You can add the form link so we can check it.
We'll wait for your reply. Thank you.