Change email notifications to use our Exchange server

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    psiber
    Asked on December 14, 2017 at 10:17 AM

    We changed from a hosted POP3 server to an internal Exchange server over the weekend and now we are not getting the emails from our form submissions. What do we need to do to use our Exchange server for the emails?

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    david
    Answered on December 14, 2017 at 11:50 AM

    If you emails were sent via SMTP and you changed servers, you would need to update your SMTP settings:

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Though it looks like the last few emails did attempt to send successfully from our end.