Data from a cloned form appeared on submission results for new form

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    ccoltd
    Asked on December 14, 2017 at 10:39 AM

    Hi, 

    When we cloned a form to make a new form: https://form.jotformeu.com/72993238612362 

    we noticed that the submission results contained data from the form we used to make the clone. So when we exported the submission results to excel,. there was data on it from the previous version (i.e., the one we cloned).


    Can you advise how this happened, and how to avoid it in the future? Perhaps I didn't clone it, but accidentally just over wrote it and changed the file name and content within? I can't actually find the original file, but still cant understand how some of the original forms results appeared in the submission results for the new form. Sorry if this sound confusing! 


    thanks 

  • Profile Image
    aubreybourke
    Answered on December 14, 2017 at 12:15 PM

    Yes if it is a clone it will have the word "clone" in the title (which it doesn't)

    Note that you can review your forms history if you would like to revert back to the original:

    How-to-View-Form-Revision-History

    Then to clone the form, please see this guide:

    How-to-Clone-an-Existing-Form-from-a-URL