Youtube widget not updating video

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    Asked on December 14, 2017 at 10:53 AM

    I've recently placed a Youtube widget on my form, I've put in the correct URL on it and within the jotform editing platform everything is fine. 

    When accessed though (even by just previewing on from Jotform editing) the URL is not updated. It shows the standard Jotform video, not mine. 

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    Answered on December 14, 2017 at 12:23 PM


    I couldn't find the problem why that was happening, but I duplicated that field and deleted the first one and it is working. 

    Please let us know if you have any other question.