Would I be able to collect log in information for my clients using an encrypted form?

  • angelicarossco
    Asked on December 14, 2017 at 11:24 AM

    Hi there,

    Would I be able to collect log in information for my clients (username/passwords) using an encrypted form (I understand that is not permitted with a regular form)? Thanks!

  • John_Benson
    Replied on December 14, 2017 at 12:39 PM

    Unfortunately, our anti-phishing filter tool will automatically suspend your account because of the word "password" on your form. However, if you're trying to collect SSN# or Driver's License you can enable the Encrypted Form feature to avoid getting suspended. For more information, please read our terms of use.

    If you have questions or need clarifications, please contact us again. Thank you.