Need a Notfication Email in plain text.

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    RoyalAutomotive
    Asked on December 14, 2017 at 04:12 PM

    Hello Jotform, 

    My place of business uses a jotform for a lead submission tool and we need one of our forms notifications to be plain text devoid of any html tags automatically added. 


    Form Name: Pima Federal | Royal Lead Submission Form

    Notification 3 (We need this notification in Plain Text)

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    david
    Answered on December 14, 2017 at 06:28 PM

    It is not currently possible to have fully plain text emails.  All but a few <p> tags can be removed but the emails will still retain a small amount of HTML formatting.  Our guide on the topic has been updated:

    https://www.jotform.com/help/363-How-to-Have-Text-Only-Message-Format-in-Email-Deprecated-

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    RoyalAutomotive
    Answered on December 15, 2017 at 12:22 PM

     https://www.jotform.com/answers/1174873-When-trying-to-create-a-plain-text-email-HTML-tags-are-being-automatically-inserted

    Hi David,

    This form says otherwise... 



    asil
    Answered on November 20, 2017 at 07:14 AM

    Hi LarryMorales, I have changed your email setting to plain text. Please review your email structure in order to verify the change.

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    david
    Answered on December 15, 2017 at 01:35 PM

    That thread was in regards to something our developers did specifically for that one user.  It is not a feature that we offer, nor is it something our developers can put consistent resources in to updating on a per case basis.  It actually took a few months for that request to be fulfilled.  I marked that thread as private to avoid confusion for any other users.