What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Suggestion about Highrise Cases Feature

    Asked by travelandevents on September 21, 2012 at 06:11 PM

    Hi there. I've been using JotForm for a few months now and love it. My organization uses 37signals' Highrise, and I think I'm going to find the integration very useful. But you know what would be great? If you could include the Cases feature with your Highrise integration. Integration with Tasks might be more useful if Highrise actually integrated Tasks the (strangely completely separate/independent) tasks part of a Case (which I will suggest to them). In the meantime, straight-up integration between JotForm and Cases would be awesome. That's all :)

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    JotForm Support

    Answered by idarktech on September 21, 2012 at 08:49 PM


    Thanks for your great feedback. I have now added your suggestion to our user's wish list. I think this is the first request about highrise cases so they might not prioritized this request and I hope you'll understand it. Our team is extremely busy with some other most requested features and bugs that needs urgent attention. However, if we received any information's about this request from our dev team, we'll surely let you know here.

    Thank you for being a loyal JotForm Customer!

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    Answered by tappestry on October 15, 2012 at 12:53 PM

    We are also interested in associating the contacts generated from a JotForm submission to a specific case. 

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    JotForm Support

    Answered by EduardoMendez on October 15, 2012 at 12:58 PM

    Thank you for your vote!

    It has been added to the request.

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    Answered by emrew86 on October 22, 2012 at 09:19 AM

    Feature has been implemented... It can be used with Case and Contact...