I have problem to visualise pictures attached to my form when receiving it through my email adress

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    Asked on December 15, 2017 at 06:29 AM

    Hi I created a on-line form with the possibility to upload pictures.  I am now trying it out to see whether it works well before I buy the JotForm services. I am currently having problems when I receive the filled form to my email. I am not able to visualise or download the uploaded pictures... the link gives me the message below. How can I be able to visualise and download the attached pictures to my personal email both online or to my Email client, without having to log on to the Jotform website all the time? Thank you very much for your prompt support!!!


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    Answered on December 15, 2017 at 09:04 AM


    I cloned your form and tested out and in my case it worked fine. I would suggest you to use Image Upload Preview Widget. I tested also the widget and I was able to download the image and see the image in the pdf as well.


    Please let us know if you have any other question.