I have problem to visualise pictures attached to my form when receiving it through my email adress

  • ASMakeup
    Asked on December 15, 2017 at 6:29 AM

    Hi I created a on-line form with the possibility to upload pictures.  I am now trying it out to see whether it works well before I buy the JotForm services. I am currently having problems when I receive the filled form to my email. I am not able to visualise or download the uploaded pictures... the link gives me the message below. How can I be able to visualise and download the attached pictures to my personal email both online or to my Email client, without having to log on to the Jotform website all the time? Thank you very much for your prompt support!!!


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  • Ardian_L
    Replied on December 15, 2017 at 9:04 AM

    Hi,

    I cloned your form and tested out and in my case it worked fine. I would suggest you to use Image Upload Preview Widget. I tested also the widget and I was able to download the image and see the image in the pdf as well.

    1513346628ImageUpload Screenshot 10

    Please let us know if you have any other question.