Can I change my username?

  • AGHF
    Asked on December 15, 2017 at 6:39 AM

    Hi there,


    Can you please advise if we can change the username linked to our current account?


    Thanks,

    Sue 

  • Richie JotForm Support
    Replied on December 15, 2017 at 7:15 AM

    Yes, you can change your username.


    Please provide at least 3 unique username so that we can check for its availability. Please take note that period "." and spaces are not allowed anymore.


    Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.


    We'll wait for your reply.