Unable to change credit card. It redirects me to PayPal page.

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    SueSentance
    Asked on December 15, 2017 at 07:03 AM

    Hi, I'd like to update my credit card details but when I click on the link to do this it takes me to a paypal sign in page. Please help!

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    ashwin_d
    Answered on December 15, 2017 at 09:38 AM

    I'm sorry for the trouble caused to you. 

    I did test by clicking on the "Change Credit Card" button and it does redirect to PayPal page. I am reporting it to our backend team. We will get back to you as soon as we have any update from them.

    Your account is currently in good shape and set to auto renew on Jan 12, 2018. 

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    evren
    Answered on December 19, 2017 at 08:58 AM

    Hi,

    The problem should be fixed now.

    Sorry for the inconvenience caused. Please let us know if you need any further assistance.