What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The site link does not work....

    Asked by pinco61 on September 22, 2012 at 02:53 AM

    When I click the link of the site I open a blank page with the writing but not the site! How come you have server problems, because they are two days that I can not go in and edit my form!
    Moreno

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    JotForm Support

    Answered by danieldlopezp on September 22, 2012 at 03:43 AM

     

    Good day Moreno, until now we are not having problems with our servers;  www.jotform.com is working in a normally way, please try to clear your browser cache, the procedure to do this changes depending of your browser.

     

    Here is a guide how to do it step by step. You just have to select your browser the version 

     

    http://www.wikihow.com/Clear-Your-Browser's-Cache

     

    Please let us know if you need more help with this

    Enjoy the weekend!

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    Answered by pinco61 on September 22, 2012 at 04:41 AM

    Nothing or clean the cache and nothing opens. It 'the only site that I open !

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    JotForm Support

    Answered by idarktech on September 22, 2012 at 04:54 AM

    @pinco61,

    Jotform seems to be fine on my end. Have you tried it with different browsers like Chrome? You may also try disabling your internet security softwares if you have one or maybe your anti-virus. I'm not quite sure if this would help but worth a try.

    Do let us know if the problem still persist. Thank you!

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    Answered by pinco61 on September 22, 2012 at 05:02 AM

    Use Mozilla Firefox and always funzioato fine until two days ago, I do not know wherefore all other sites work! Ok in a while I'll try with Crome, but it seems very strange. Thank you for your cooperation!

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    Answered by pinco61 on September 22, 2012 at 05:18 AM

    OK NOW WORKS

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    JotForm Support

    Answered by danieldlopezp on September 22, 2012 at 05:21 AM

    We are glad to hear that, please remember that you can always contact us when you need something.

    Have a great weekend