Jot forms not appearing on adobe muse site suddenly

  • RHINC
    Asked on December 15, 2017 at 7:40 PM

    Hello,

    Our jotforms are suddenly not appearing in our adobe muse site. Please refer to url: http://www.mypropertytech.com/pricing.html. From there scroll down to middle of page > "Premium Home Calculator".

    You will notice form does not appear. PLEASE HELP as this is a client site!

    kind regards,

    Lidany Rouse

  • John_Benson
    Replied on December 15, 2017 at 9:04 PM

    Hi Lidany,

    I opened the page URL you have provided and I was able to replicate the issue. Upon investigating it further, the form direct link is working properly.

    Please try to re-embed the form again to the website using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Try it and let us know how it goes.