Quero cancelar meu plano.

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    Marciovasconcelos
    Asked on December 18, 2017 at 08:15 AM

    Durante todo o domingo efetuei gasto de US$ 200,00 em anúncios no facebook com link para a realização de matrículas em minha escola e meus formulários não puderam ser acessados porque sua página não estava funcionando. Não é a primeira vez que isto acontece e por isso quero cancelar minha assinatura imediatamente.

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    Ardian_L
    Answered on December 18, 2017 at 09:23 AM

     I am sorry for any inconvenience caused. Can you please which form was not accessible and do you have any screenshot of the error that was causing that issue?

    We would like to help you about your issue, please let us know. Thank you! 

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    Marciovasconcelos
    Answered on December 18, 2017 at 01:43 PM
    Não efetuei cópia da mensagem que indicava o erro. Não era possível acessar meus formulários em seu site. Não foi a primeira vez que isto aconteceu, por isso, solicito o mediato cancelamento de meu plano.
    Em Segunda-feira, 18 de Dezembro de 2017 12:23, JotForm escreveu:

    New response received A new response has been received: Answered by Ardian_L  I am sorry for any inconvenience caused. Canyou please which form was not accessible and do you have any screenshot of theerror that was causing that issue?We would like to help you about your issue, please let us know. Thankyou!  View this thread on browser » Unsubscribe Thread 1513606982

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    david
    Answered on December 18, 2017 at 02:26 PM

    I cancelled your subscription and refunded your last payment.  If there is anything else we can assist you with, let us know and we will be happy to help.