What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms will be disabled Monday at 12pm EST.

    Asked by mafonso on September 23, 2012 at 04:11 PM

    Hello,

     

    I have mafonso user (mgoncalves@pcores.com), and yesterday I requested a downgrade of my account.

    Now I've received a message that my forms will be disabled beacause I'd more than 10 SSL submissions.  But those submissions had been done when I have a paid subscription, so I'm requesting you to not cancel my forms, and reset forms submissions counters.

    Best regards,

    Marcos Gonçalves

  • Profile Image

    Answered by jeanettebmz on September 23, 2012 at 04:47 PM

    The account counter has been reset

    Please disregard that message