I tried adding a custom texts in the PDF design but it is not showing up in preview

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    ecoutinho
    Asked on December 18, 2017 at 03:01 PM

    Hi,

    I am trying to add a field (text) into custom PDF.

    But for some forms I get, others do not.

    Is it a bug in the system by accident?

    Follow print screen 

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    ecoutinho
    Answered on December 18, 2017 at 03:03 PM

    1513627385Sem título-1.png


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    Welvin
    Answered on December 18, 2017 at 04:53 PM

    I think that was just a small delay in updating the design. I checked the PDF and the texts are there. Please check again and let us know if the issue persists.

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    ecoutinho
    Answered on December 18, 2017 at 05:43 PM
    Yes, really then it should be a delay (less bad), just like you said.
    Thank you very much!
    ________________________________
    De: JotForm
    Enviado: Monday, December 18, 2017 7:53:49 PM
    Para: eccoutinho@outlook.com
    Assunto: Re: PDF customize
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Welvin
    I think that was just a small delay in updating the design. I checked the PDF and the texts are there. Please check again and let us know if the issue persists.
    [https://shots.jotform.com/welvin/myshots/2017-12-19-1513633109.png]
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    Jed_C
    Answered on December 18, 2017 at 07:26 PM

    Great! Feel free to reach out if you need further help.

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    ecoutinho
    Answered on December 23, 2017 at 05:14 PM

    Dear,

    I'm still having serious problems in PDF customization!!


    See attached screenshot.


    1514067182Capturar.PNG

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    Adrian
    Answered on December 23, 2017 at 05:49 PM

    Please try resetting the PDF design by clicking the Reset button on top right. You can start over again.

    1514069301pdfdesign.png