I tried adding a custom texts in the PDF design but it is not showing up in preview

Hi,

I am trying to add a field (text) into custom PDF.

But for some forms I get, others do not.

Is it a bug in the system by accident?

Follow print screen 

I think that was just a small delay in updating the design. I checked the PDF and the texts are there. Please check again and let us know if the issue persists.

Yes, really then it should be a delay (less bad), just like you said.
Thank you very much!
________________________________
De: JotForm
Enviado: Monday, December 18, 2017 7:53:49 PM
Para: eccoutinho@outlook.com
Assunto: Re: PDF customize
A new response has been received:
[JOTFORM]/www.jotform.com>
Answered by Welvin
I think that was just a small delay in updating the design. I checked the PDF and the texts are there. Please check again and let us know if the issue persists.
[https://shots.jotform.com/welvin/myshots/2017-12-19-1513633109.png]
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Great! Feel free to reach out if you need further help.

Dear,

I'm still having serious problems in PDF customization!!

See attached screenshot.

Please try resetting the PDF design by clicking the Reset button on top right. You can start over again.