Suspended: Free account

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    destinybuscentre 
    Asked on December 18, 2017 at 05:58 PM

    Hi we have a free account. We have created 1 form. Today saw our account is suspended. Why

    Thanks

    Michiel D. Burnett


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    BDAVID
    Answered on December 18, 2017 at 08:18 PM

    Your account has been suspended due to violation of terms of use: https://www.jotform.com/help/8-Terms-of-Use 

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    1513646207creditcardnumber.png

    Asking for credit card information is not allowed. If you want us to reactivate your account, we will need to delete those fields.

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    destinybuscentre 
    Answered on December 19, 2017 at 10:43 AM
    Ok. Thank you. We will delete those fields. Thank you for your response.
    Michiel D. Burnett
    ...
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    aubreybourke
    Answered on December 19, 2017 at 11:54 AM

    Ok I have reactivated your account. So you can log in now and delete the offending fields as agreed.