Paypal Pro: invalid configuration error

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    jadmapalmer
    Asked on December 19, 2017 at 12:04 AM

    I have a paid account, but i am getting an invalid configuration error when setting payments pro.

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    Ardian_L
    Answered on December 19, 2017 at 05:41 AM

    As I was checking you account, the PayPal pro wasn't integrated properly. You need to input API username, API password and API signature.

    1513679985PaypalProIntegration.png

    Please follow instructions in the link below on how to integrate PayPal pro.

    https://www.jotform.com/help/458-How-to-Integrate-Form-with-Paypal-Pro

    Let us know if you have any other question.

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    jadmapalmer
    Answered on December 19, 2017 at 09:43 AM
    I have input all 3 of the API credentials, and that's when I get the error.
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    Ardian_L
    Answered on December 19, 2017 at 10:57 AM

    Based on the error it looks like the API configuration it is not done properly. Please check the url I have provided and re-configure them. 

    Also I wanted to add that it is forbidden to collect credit card information in the form, please read our Terms of Use

    Please remove those fields or your account might be suspended.

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    jadmapalmer
    Answered on December 19, 2017 at 02:43 PM
    I'm not collecting any CC info aside from what the Paypal Pro form asks
    for. I am following the instructions in the link, and I still get the
    error. Paypal says my account is up and running fine.
    ...
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    aubreybourke
    Answered on December 19, 2017 at 03:43 PM

     I see you have added the log in details. It seems to be working now:

    1513716194The Easiest Online Form Builde

    Can you please confirm?

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    jadmapalmer
    Answered on December 19, 2017 at 04:43 PM
    Workingnow.
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