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WSIguyAsked on December 19, 2017 at 3:13 AM
Hi,
I have a form. And email goes to the main administrator. We also have an email set to send to 2 additional addresses for monitoring.
Let's call them, "Notification1" and "Notification2"
Notification1 sends an email to email1
Notification2 sends and email to email2 and email3Everything was fine until...
I wanted to add a recipient to "Notification2" based on a selection the user makes.Let's call the selection: A dropdown with "event1" and "event2".
So, I added a condition "change email recipients..."
I conditioned it such that:
If "dropdown" is equal to "event2"...
Send "Notification2" to email2,email3,email4I assumed that this would add the extra email when "event2" was selected, but just send "Notification2" as usual if "event2" was not selected.
However, it seems to not send at all if "event1" is selected.
Is this how it should work?
So, I would need to add ANOTHER condition for the case when "event1" is selected?Please advise.
Best regards,
Bruce
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Ardian_LReplied on December 19, 2017 at 8:10 AM
I tested in my case and it is working fine even without creating another conditional logic to send an email to "Notification1" when "event1" is selected. But, yes it is a solution to your problem to add another condition for that case only.
Please check the link below it has some explanation about conditional logic:
https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic
Let us know if you have any other question.