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    Problem with conditional HIDE/SHOW of fields on File Upload Field status...

    Asked by tquinn63 on September 24, 2012 at 02:01 AM

    I want to SHOW certain fields when a FIle Upload field is empty and HIDE certain fields when the File Upload field is filled, however I'm unable to get this to work.


    I have NO problems with other conditional logic with other types of fields.  The issue seems to have something to do with File Upload fields.


    Please advise.  THANKS

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    Answered by moonzkie on September 24, 2012 at 02:27 AM


    Unfortunately, such option is not available as of the moment . As an alternative, you may want to try to create an option if they want to upload a file. Just like this sample form: 


    Hope this helps, if you have any problems with this, please let us know. 

    Thank You.

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    Answered by tquinn63 on September 24, 2012 at 08:07 AM

    Suggesiton - if the CONDITIONAL logic does not work with a particular field type like this, then a user should NOT be able to select that field in the IF...THEN statement.  It wastes a huge amount of time, as there is seemingly no way for the user to know that this wouldn't work.  Then you waste time in a useless attempt to debug...

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    JotForm Support

    Answered by Rodjit on September 24, 2012 at 08:21 AM

    Hi tquinn63,

    I am considering this as a Jotform bug, I'll forward this to our development team right away so they can investigate this issue. We'll see if such condition is really possible.

    Thank you for reporting. 
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    JotForm Support

    Answered by ozan on October 19, 2012 at 09:10 AM

    Hi tquinn63,

    We've fixed the issue. Conditional checks for file upload field is fixed. If you notice any malfunction about this issue, please reply to this thread. Sorry for the inconvenience.