- GabriellacoxAsked on December 19, 2017 at 06:31 AM
I added a background image, but then changed it to a new one and the old one seems to be stuck there and i cant get rid of it or change it.
Any help would be much appreciated.
- JotForm SupportArdian_LAnswered on December 19, 2017 at 06:46 AM
To change the image please click on Form Designer Button and then Advanced and you can choose if you want to upload a new image or to get an image from url.
When you change the image please press CTRL + F5 it will do a force refresh and retrieve the new image.
Please let us know if you have any other question.
- GabriellacoxAnswered on December 19, 2017 at 06:56 AM
So i did this and when i remove the image, it refreshes and works, but when i try to add an image it still doesn't work. The current image in the custom form background section is the one i want - it appears on the build of the form, but it doesnt appear in the preview.
- JotForm SupportArdian_LAnswered on December 19, 2017 at 07:06 AM
When you upload more than 1 image they will be stored in Archive, then you need to select which image you want to use and click Use Selected button. In my case I was able to change the image.