my background image wont change to new image

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    Gabriellacox
    Asked on December 19, 2017 at 06:31 AM

    I added a background image, but then changed it to a new one and the old one seems to be stuck there and i cant get rid of it or change it.

    Any help would be much appreciated.

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    Ardian_L
    Answered on December 19, 2017 at 06:46 AM

    To change the image please click on Form Designer Button and then Advanced and you can choose if you want to upload a new image or to get an image from url.

    1513683935ChangeImage.gif

    When you change the image please press CTRL + F5 it will do a force refresh and retrieve the new image.

    Please let us know if you have any other question.

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    Gabriellacox
    Answered on December 19, 2017 at 06:56 AM

    So i did this and when i remove the image, it refreshes and works, but when i try to add an image it still doesn't work.  The current image in the custom form background section is the one i want - it appears on the build of the form, but it doesnt appear in the preview.

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    Ardian_L
    Answered on December 19, 2017 at 07:06 AM

    When you upload more than 1 image they will be stored in Archive, then you need to select which image you want to use and click Use Selected button. In my case I was able to change the image. 

    1513685147ImageChoose.png