- jmaplesAsked on December 19, 2017 at 09:12 AM
I have repeatedly checked the box on your pop-up advertisement to indicate that I do not want to see the advertisement again. However, it continues to pop up every time I pull up the JotForm website.
- JotForm SupportTREVONAnswered on December 19, 2017 at 11:28 AM
Apologies for any inconveniences or any troubles caused. I have escalated the issue to our Level 2 support team. We will update you on this thread once the issue is resolved.
- JotForm DeveloperevrenAnswered on December 20, 2017 at 03:16 AM
Could you please share with me a screenshot of the popup?
- jmaplesAnswered on December 20, 2017 at 10:09 AM
- JotForm SupportJohn_BensonAnswered on December 20, 2017 at 10:50 AM
Please try to check the "Never show this again" using the Incognito Mode Google Chrome internet browser.
Let us know how it goes. Thank you.