Newly cloned form are showing each question on a single page. We do not want this layout

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    drardis
    Asked on December 19, 2017 at 11:13 AM

    Dear Support staff,

    my name is Sergio Ardis and I have been subsribed to JotForm for a few years now.

    I use jotform for my work with the Italian Society for Health Promotion and it is of extreme importance to my work.

    Unfortunately, I have been experiencing some issues with a specific function of your website. While until a few months ago, I was able to clone old forms without any changes being made to the newly created form, it has not been so in recent weeks. Now, when I clone an old form, the clone that is created is split up into various pages (in the forms of steps, where you must complete earlier items in order to move on to following pages with further items).

    This is a big problem for me because most of my old forms are made up of a large number of items. Thus, by cloning them now, they are transformed into forms made up of many many pages.

    I am contacting you to kindly ask you if there is a way that I have not yet found in order to avoid this change being made to my cloned forms.


    Thank you for your kind help,

    Best regards,

    Sergio Ardis

  • Profile Image
    david
    Answered on December 19, 2017 at 12:25 PM

    From the account settings page, change the form layout to "All Question in One Page":

    https://www.jotform.com/myaccount/settings

    1513704288Capture.PNG

    This will allow for creating/cloning forms in the old layout.