My form link doesn't work.

  • iamarrowautoglass
    Asked on December 19, 2017 at 12:39 PM

    Sometimes when I send it to a client to save to their desktop, the form doesn't work. It reads whoops error. And then if I send it again It works. It's inconsistent. And it has happened with numerous people. Help, 

    Jotform Thread 1327380 Screenshot
  • Ashwin JotForm Support
    Replied on December 19, 2017 at 1:59 PM

    It seems the form URL which you are using it not correct. The domain is not correct and there seems to be a "." at the end of the form ID. 

    The correct URL of your form should be:   https://www.jotform.com/73474386184163 

    You may like to take a look at the following guide on how to get your form's direct URL:   https://www.jotform.com/help/401-Where-to-Find-My-Form-URL